Eligility:
We accept returns of unused items within 30 days of delivery date. Returned items must be in the original packaging.
Instructions:
Contact us at support@laceandlawn.com to request the return or exchange along with the reason(s). If you received a defective product, please include a photo of the defect. If you'd like to exchange for a different size, please tell us if you'd prefer a smaller or larger size. Once we approve of the return or exchange, we will provide you with the closest warehouse address for your return. Please mail out the product and send us the carrier tracking number. Once we receive your tracking number, we will issue you the refund within 24 hours (or in the case of an exchange, send out your replacement product).
Shipping Fees:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed within 48 hours. A credit will automatically be applied to your credit card or original method of payment.